FAQ's
Do you ship internationally? Not yet — we're currently shipping within the US only. We're working on it.
How long does shipping take? Orders are processed and shipped within 2–3 business days (we take Sundays and federal holidays off). Once it ships, expect it to arrive within 5–7 business days. You'll get a shipping confirmation with tracking as soon as it's on its way.
Can I return or exchange a card? Since every card is meant to be sent on to someone special, we're not able to accept returns or exchanges. See our full [Policies page] for details.
What if my order arrives damaged? That's on us to fix, not you. Email us at [support email] within 5 days of your delivery date with your order number and a photo of the damage, and we'll send you a replacement.
Can I cancel or change my order after I place it? If your order hasn't shipped yet, email us ASAP and we'll do our best to catch it. Once it's shipped, we can't make changes.
Do you offer bulk or wholesale orders? Reach out at [support email] and tell us what you're looking for — we're happy to talk through it.
How do I contact you? Email is the fastest way — see our [Contact Us page].